Terms of service

Terms of Service

Effective Date: January 1, 2022

Welcome to Caplio.space. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or purchasing products from us, you agree to comply with these Terms. If you do not agree, please discontinue use of our website.

1. About Caplio.space

Caplio.space is an online retailer specializing in premium baseball caps, casual hats, and fashion headwear. Our mission is to provide customers worldwide with quality products, exceptional customer service, and a secure shopping experience.

2. Acceptance of Terms

By accessing this website, you confirm that:

  • You are at least the age of majority in your jurisdiction.
  • You have the legal capacity to enter into binding agreements.
  • All information you provide is accurate and complete.
  • You agree to comply with all applicable laws and regulations.

If you are using this website on behalf of another person or organization, you confirm that you are authorized to bind that entity to these Terms.

3. Products

We strive to ensure all product descriptions, images, specifications, colors, and pricing are accurate.

However, we cannot guarantee:

  • Exact color appearance on every screen.
  • Absolute accuracy of product measurements.
  • Continuous product availability.

We reserve the right to modify product information at any time without prior notice.

4. Pricing

All prices displayed on Caplio.space are shown in the applicable website currency.

Prices may change without notice.

Obvious pricing errors may be corrected before shipment.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Decline orders
  • Limit purchase quantities
  • Cancel suspicious transactions
  • Request additional verification

Customers will be notified if any order cannot be fulfilled.

6. Payment

We accept secure payment methods available during checkout.

Payment authorization is required before orders are processed.

Caplio.space does not store complete payment card information.

All payment processing is handled through secure third-party payment providers.

7. Shipping

We proudly offer:

  • Free worldwide shipping
  • Estimated delivery within 7–10 business days

Shipping estimates are not guaranteed and may vary due to:

  • Customs clearance
  • Weather conditions
  • Carrier delays
  • Public holidays
  • Force majeure events

8. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Customers are encouraged to review that policy before placing an order.

9. Account Responsibility

If you create an account, you are responsible for:

  • Maintaining password confidentiality
  • Restricting unauthorized access
  • Updating your personal information
  • Activities occurring under your account

Please notify us immediately if unauthorized account activity occurs.

10. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Graphics
  • Product images
  • Website design
  • Text
  • Icons
  • Branding
  • Layout
  • Software

is the property of Caplio.space or its licensors and is protected by intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.

11. Acceptable Use

Users agree not to:

  • Violate applicable laws
  • Submit fraudulent information
  • Attempt unauthorized access
  • Upload malicious software
  • Interfere with website functionality
  • Copy website content without authorization
  • Engage in abusive or unlawful behavior

Violation of these Terms may result in account suspension or order cancellation.

12. Disclaimer

Products and services are provided on an "as available" and "as is" basis.

While we strive for accuracy and uninterrupted service, we do not guarantee:

  • Continuous website availability
  • Error-free operation
  • Complete accuracy of all website content

Use of this website is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Caplio.space shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Business interruption
  • Data loss
  • Incidental damages

Our maximum liability shall not exceed the purchase price paid for the affected product unless otherwise required by law.

14. Third-Party Services

Our website may contain links or integrations with third-party services.

Caplio.space is not responsible for the content, policies, or practices of external websites.

Users access third-party services at their own discretion.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

We encourage all customers to review our privacy practices regarding the collection and use of personal information.

16. Force Majeure

Caplio.space shall not be held responsible for delays or failures resulting from events beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Labor disputes
  • Internet outages
  • Transportation disruptions
  • Pandemics
  • War
  • Extreme weather

17. Governing Law

These Terms shall be interpreted in accordance with the applicable laws governing our business operations, without regard to conflict of law principles.

18. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Updated versions become effective immediately upon publication on this website.

Customers are encouraged to review this page periodically.

19. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Caplio.space

2430 Bd Bastien

Québec, QC G2B 1B3

Canada

Email: support@Caplio.space

Phone: (888) 777-6842